The Lavery Group was created to offer a more considered way of selling, letting and managing property. We do not believe clients should feel passed from one department to another, or that a property should become just another listing in a busy portfolio. Our approach is built around direct communication, accountability and a clear understanding of what each client actually needs.
For landlords, our service can be completely hands-free or more collaborative, depending on how involved you want to be. Some landlords want us to handle the day-to-day management, tenant communication and maintenance coordination with minimal input. Others prefer to stay involved in decisions while relying on us to keep everything organised. We shape the service around your preferences, the property and the tenancy, so the management feels practical rather than rigid.
A key part of that is continuity. Landlords have one direct contact across both lettings and property management, which helps avoid delays, repeated explanations and unnecessary handovers between departments. The person helping to let the property understands what is needed once the tenancy begins, and the person managing the tenancy understands how the property was let in the first place.
We also understand that property can be personal. It may be your first home, a long-term family asset or a straightforward investment. Either way, it should be looked after properly. Good management is not just about reacting when something goes wrong. It is about communication, preventative thinking, sensible maintenance decisions and protecting the long-term value of the property without wasting money on avoidable repairs.
Our sales service follows the same principle. Selling a property is not just about putting it online and waiting for enquiries. It requires the right preparation, accurate pricing, strong presentation, honest feedback, careful negotiation and consistent progression once an offer is agreed. We work with sellers in a way that suits them, whether they want regular involvement or would prefer us to take the lead while keeping them updated at the right moments.
The aim is simple: to give clients the confidence of an experienced property professional without the impersonal feel of a large agency structure.